TERMS OF SERVICE – Translated Right

www.translatedright.com

Effective date: 1st January 2018

1. Introduction

Welcome to the Translated Right website which is located on www.translatedright.com (“Site” or “Website”).

This website is owned and operated by Translated Right (“TR”). Throughout the Site, the terms “we”, “us”, “company”, “our” and “TR” refers to Translated Right. We are a professional translation services company, based in Singapore, offering world-class translation services. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site, using our services or ordering something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, customers, and/ or contributors of content.

PLEASE READ THE FOLLOWING TERMS AND DISCLAIMERS CAREFULLY BEFORE USING THE SERVICES. 

By accessing or using our Services, you agree to these Terms, conditions, and all applicable laws. If you do not agree with these Terms and our Privacy Policy, you should not use the Services.

2. Definitions

For these Terms, the following words and expressions shall bear the meanings shown:

“You” means you as an individual, or if applicable, Translated Right or other legal entity you represent.

“Users” means visitors to this website or the Service.

“Clients” means visitors who seek to use the Services.

“Client Material” means any document or other materials, whether in the form of hard copies, faxes or electronic or other files that the Client transmits or otherwise provides to Translate Right, using the Website or other means of communication, that are intended to be the subject of Services hereunder.

“Order” means each order or formal request by the Client for the provision of Services.

“Translation(s)” means the “Client Material(s)” as translated by Translated Right into the language(s) specified by the Client.

“TOS” means these Translated Right Terms of Service and any policies, guidelines, or other documents referenced herein.

3. Translated Right Services

Translated Right is a company that offers world-class translation services. Our range of services includes, but not limited to:

• General Translation Services
• Website Translation
• Proofreading
• Transcription
• Localization
• Desktop Publishing

From time to time, Translated Right holds all rights to add or discontinue any service at the sole discretion and without notice.

4. Service Terms

• The charge for Translation(s) is based on word-count, language(s) or language combinations, industry field, response time, whether the Client also requests a proofreading and/or other service requested. The word-count shall be determined by, and such determination shall be final and non-negotiable.
• Translated Right reserves the right to charge for additional Services requested by the Client after an Order has been accepted.
• It is the responsibility of the Client to select the appropriate Draft, Professional or other service levels for the translation of the Client Material(s). Translated Right will not accept any responsibility if the service selected does not meet the specific requirements of the Client. In particular, it is understood that Translation(s) produced using the Draft service level may not be suitable for any purpose other than as the Client’s internal information. Translated Right cannot be held responsible for mistakes or misspelling in Draft Translations.
• The Client agrees that Translation(s) will not form the substance of any legal agreement without prior review by a competent professional in the country of intended use. Translated Right will not be liable to correct any errors or omissions that were inherent in the original Client Material(s) and which may or may not affect the quality of the Translation(s).
• Translated Right reserves the right to refuse to translate any Client Material(s) that is/are offensive, defamatory, obscene, in breach of any statutory or regulatory obligation, or is/are otherwise considered inappropriate by Translated Right, in its sole discretion.
• Translated Right holds full right to terminate any service or agreement with if the Client does not make the required payment to Translated Right or is in violation of these Terms of Service.
• The Copyright of the translation is the property of Translated Right and will be passed on to the Client only after full payment has been received for the translation. The Client hereby agrees to grant us (and our sub-contractors) a license to store and use the work materials for the duration of the Agreement and the purposes of service provision.
• The Client warrants that the required translation does not infringe any copyright or other proprietary right nor does it contain anything of an obscene, blasphemous or libelous nature and shall indemnify Translated Right in respect of all actions, claims, proceedings, costs and damages incurred or awarded and paid in respect of, or arising out of, any breach of such warranty or out of any claim by a third party based on any facts which, if substantiated, would constitute a breach of such warranty.

5. INTENDED USE OF TRANSLATION SERVICES

The Client shall clearly indicate in writing the intended use of the translation. Unless otherwise requested in writing a translation is undertaken for information and understanding only, which is of a high enough standard for use in general correspondence.

If requested in writing, the translation may be the final document which will not be further edited by the Client or other-related third parties nor be required for:

• Tenders,
• Contracts, insurance, patents and other legal purposes,
• Printing or publication,
• Advertising,
• Any other purposes, where the particular rendering of the text is liable to be of consequence, all of which will necessitate a higher level of accuracy and/or proof-reading and therefore will be subject to a proof-reading charge as shown on the price list.

Should a Client wish to use a translation for any other purpose than that for which it was originally supplied, the Client shall obtain confirmation in writing from Translated Right that the translation is suitable for the intended new purpose. Translated Right reserves the right to amend and adapt, at the cost of the Client, the previously supplied translation, if necessary, for its new purpose.

Where the purpose of the translation is not disclosed to Translated Right, Translated Right shall proceed with the translation as if it were for information purposes only.

Translated Right may indicate the standard for which the translation was supplied and will determine the charge accordingly.

6. Billing And Payment

To the extent you use any services from TR, you agree to pay for services ordered from TR through the payment method prescribed by Translated Right. If you are paying through a credit card, you will provide TR with a valid and updated credit card or approved payment information and with TR and accurate billing and contact information or give payment to TR for their services through any payment method prescribed by our company. If you provide credit card or other authorized payment method information to TR, you authorize TR, or a credit card processor of its choosing to bill such credit card or to make such charges as applicable. If TR, in its sole and absolute discretion, permits you to make payment using a method other than a credit card or other authorized payment method, TR will invoice you at, or within a reasonable period, the time of the purchase request.

7. Delivery

Delivery is deemed to have taken place by emailing, faxing, posting or delivery to a carrier, as the case may be, and the risk shall pass to the Client. However, Translated Right will retain a copy of the translation and, in the event of there being any loss or damage, will forward a further copy free of charge.

8. Usage

You may use the Services only in accordance with and subject to these Terms and our Privacy Policy.

9. Unauthorized Use

Unauthorized use of this Website is prohibited. The following uses are expressly unauthorized:

• Gathering, monitoring, or copying any content on this Website by using any crawler, spyware, engine, robot, “bot,” spider, device, extraction tool, software, or any other utility, automatic device, or manual process of any kind without our express permission.
• Harvesting or otherwise collecting information about others including, without limitation, e-mail addresses, without their explicit consent.
• Interfering, or attempting to interfere, with the operations of the Website or using any device or software that will interfere, or attempt to interfere, with the operations of the Website; or posting any unauthorized material to the pages of the Website or the databases that power it.
• Attempting to circumvent Website security in any way; probing or testing the vulnerability of the Website or any network connected to the Website; or hacking, breaching, or attempting to breach any part of the Website, its security or authentication measures, or any network connected to the Website, including the content management system and source code.
• Uploading or submitting any data or information containing viruses, trojans, worms, malware, or any other computer code, corrupt file, program or component designed to interfere with this Website or its use, or the use of any software, hardware, networks, servers, computers, electronic devices, or other equipment of ours or any third party.
• Submitting any content in such volume as to disrupt the use of this Website; or taking any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or any systems or networks connected to the Website.
• Taking any action or making any communication that is inappropriate, unlawful, threatening, obscene, vulgar, pornographic, profane, indecent, defamatory, abusive, or a violation of our legal rights (including, without limitation, privacy and publicity rights) or the legal rights of a third party.
• Violating the copyright, trademark, or other intellectual property rights of any other person or entity.
• Improperly assuming or claiming the identity, characteristics, or qualifications of another person or entity.
• Conducting or forwarding surveys, contests, pyramid schemes, or chain letters.
• Taking actions to seek or discover any materials or information, including passwords, through or in connection with the Website, except as authorized by these Terms and as intentionally made available to you through the Website.
• Attempting to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website.
• Interfering or attempting to interfere with the use of the Website by other users.
• Violating any applicable laws or regulations..

Attempting to use this Website for any purposes other than those intended by us, as determined in our sole discretion.

10. Electronic Communications

Visiting this Website, texting, or sending emails to us constitutes electronic communications. You consent to receive electronic communications from us and agree to notify us of any changes in your telephone number or email address. Except as otherwise required under applicable law, you agree that all agreements, notices, and other communications that we provide to you electronically, via email, text or on the Website, satisfy any legal requirement that such communications be in writing.

11. Text Messages and Other Communications to a Telephone

You authorize us to contact you, including by sending text messages directly or through a conduit text messaging service and other communications to a cell phone using an automatic telephone dialing system or an artificial or prerecorded voice message, at any number you provide. You acknowledge that any text messages or prerecorded messages sent by us may contain sales or marketing content. You may revoke your consent for us to contact you at a specified telephone number by communicating your revocation to us through any reasonable means.

12. Phone Calls with Us through this Website

You agree and knowingly accept that any call you make to us through this Website may be recorded for business purposes by us with recording technology powered by Translatedright.com. Additionally, you agree and consent that any call that you accept from us may be recorded for business purposes. To cease additional recording, you can end your telephone call at any time. Voice recordings may be stored for an indefinite period.

13. Endorsements

Any description of a product, service, or publication on this Website (including any description or reference via hyperlink) does not imply endorsement by us of that product, service, or publication. Moreover, the inclusion of any third party link, social media feature, embed, or widget on the Website does not imply an endorsement by us or any association with its third party operator.

14. Use of Third Party Sites and Organizations

Certain services made available via the Website are delivered by third party sites and organizations acting as our third-party service providers. By using any product, service, or functionality originating from the Website, you hereby acknowledge and consent that we may share your information and data with any third party service provider that provides the requested product, service, or functionality on behalf of our users and customers.

15. Ownership and Intellectual Property

All content on this Website whether provided by this Website or through links, widgets, embeds, or social media or other third party features, is the copyrighted work of us, Translated Right, or the owner(s) of the content, links, widgets, embeds, or social media or other third party features, and/or the owner(s) of Submission(s). Except as stated herein, none of the contents of the Website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior express written permission of us, the owner(s) of the content, links, widgets, embeds, or social media or other third party features, and/or the owner(s) of Submission(s), with the exception that Website content may be shared through social media, so long as such sharing maintains a true and official link back to the Website and the shared content is unaltered.

Any trademarks, service marks, or logos appearing on this Website are our property or the property of the party that provided the trademarks, service marks, or logos to us. We and any party that provided trademarks, service marks, or logos to us retain all rights concerning any of our respective trademarks, service marks, or logos appearing in this Website, whether registered or not. You agree to observe and abide by all copyright, trademark, and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

16. Copyrights

The Copyright of the translation is the property of Translated Right and will be passed on to the Client only after full payment has been received for the translation. The Client hereby agrees to grant us (and our sub-contractors) a license to store and use the work materials for the duration of the Agreement and the purposes of service provision.

17. Disclaimer

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, TR EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY (A) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS TO THE SITE AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR AS TO THE PERFORMANCE THEREOF, (B) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING, AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE. THE SITE AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN“AS IS” BASIS AND YOUR USE OF THE SITE IS AT YOUR OWN RISK.

18. Limitation of Liability

You agree that in no event shall TR be liable to you, or any third party, for any lost profits, incidental, consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions, even if advised as to the possibility of such damages, regardless of whether the claim for such damages is based in contract, tort, strict liability or otherwise. This limitation on liability includes, but is not limited to, any (i) errors, mistakes, or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the Content; (ii) the transmission of any bugs, viruses, trojan horses or the like which may infect your equipment, failure of mechanical or electronic equipment; (iii) unauthorized access to or use of the Site or TR’ secure servers and/or any personal information and/or financial information stored therein; or (iv) theft, operator errors, strikes or other labor problems or any force majeure.

19. Indemnification

You agree to indemnify and hold TR and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any suit, action, claim, demand, penalty or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of the Site, breach of the Terms and Conditions or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party.

20. Governing Law & Disputes

You will resolve any claim, cause of action or dispute (together a “claim”) you have with TR arising out of or relating to the Site or the Terms and Conditions exclusively in a court located in Singapore. The laws of Singapore will govern these Terms and Conditions, as well as any claim that may arise between you and TR, without regard to conflict of law principles. You agree to submit to the exclusive personal jurisdiction of the courts of Singapore to litigate all such claims. Any dispute arising hereunder or related to your use of the Site shall be solely between you and TR, and to the fullest extent permitted by law, no dispute or proceeding shall be joined with any other or decided on a class-action basis. In the event any breach of these Terms and Conditions portends irreparable injury to TR, you agree that TR shall be entitled to seek equitable relief, including injunctions and declaratory judgments, in addition to any other remedies permitted by law.

21. Privacy 

For more information on how we collect your information, please refer to our Privacy Policy.

22. Changes

We reserve the right to update and revise these Terms and Conditions at any time. You will know if these Terms and Conditions have been revised since your last visit to the website by referring to the “Effective Date of Current Policy” date at the top of this page. Your use of our Site constitutes your acceptance of these Terms and Conditions as amended or revised by us from time to time, and you should therefore review these Terms and Conditions regularly.

23. Severability

If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.

24. Entire Agreement

These Terms and Conditions set forth the entire understanding and agreement between you and TR with respect to the subject matter herein and supers all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to the Site. A printed version of these Terms and Conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign these Terms and Conditions, or assign, transfer or sublicense your rights therein. A failure to act with respect to a breach by you or others does not waive TR right to act with respect to subsequent or similar breaches.

25. Contact Us

For any questions, complaints, and queries or to report any violations, kindly send an email on policy@translatedright.com