PRIVACY POLICY – Translated Right

www.translatedright.com

Effective date: 1st January 2018

Introduction

Translated Right (“TR”, “we” or “us”) takes the privacy of your information seriously. This Privacy Policy applies to the Translatedright.com website (the “Website”) and governs data collection, processing and usage in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”). By using the Website, you consent to the data practices described in this statement. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Service.

Information Collected from All Visitors to our Website

We will obtain personal data about you when you visit us. When you visit us, we may monitor the use of this Website through the use of cookies and similar tracking devices. For example, we may monitor the number of times you visit our Website or which pages you go to. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

The collection, use and processing of your personal data may be subject to various data privacy laws (“applicable privacy laws), including for European citizens or residents (“EU Personal Data”), the EU General Data Protection Regulation ( “GDPR”), and for California residents, the California Consumer Privacy Act (the “CCPA”) and its implementing regulations.

This Privacy Policy applies to all visitors to our Website.

Additional Personal Information that May be Collected

TR may collect and process:

Personally identifiable information, such as:

Your e-mail address and name, when you contact us;

The content you provide us;

• Details contained in the relevant document that you key in when you use our Services. These details may include your name, email, the purpose of your query, and any material provided by you; (“Personal Information”)
• Other information required to be able to process your order or to provide you with the service, such as information concerning the services you have ordered or the service we are providing to you, the billing and/or delivery details, banking and/or credit card details;
• Information about your computer hardware and software when you use our Website. The information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by TR for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the translatedright.com Website.
• When ordering Translation Services, you will be prompted to provide billing information. All billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for our services. This billing information is not used by us for marketing or promotional purposes.

Use of Personal Information

TR uses the collected information:

• To operate the Website and deliver the Services;
• To process, and where necessary, respond to your application, enquiry or request;
• To gather customer feedback;
• To inform or update you of other services available from TR and its affiliates, where you have consented to be contacted for such purposes;
• To monitor, improve and administer the Website and Services, and to provide general statistics regarding user of the Website;
• To update you on changes to the Website and Services.

Confidentiality

The company shall protect all Disclosed Information it receives by taking reasonable steps necessary to prevent the unauthorized use, dissemination, and publication of the Disclosed Information. All Disclosed Information may only be used by the company and only those employees who need to have knowledge of the Disclosed Information in the course of their employment to assist in the intended use and handling of the Disclosed Information.

All Disclosed Information in any form, including, without limitation, papers, documents, designs, manuals, specifications, prototypes, schematics, software, or any other materials or models shall be returned to the Disclosing Party promptly upon the Disclosing Party’s request..

Disclosure of Personal Information

TR will disclose or share your Personal Information, without notice, only if required to do so by law or in the good faith belief that any such action is necessary to: (a) comply with any legal requirements or comply with legal process served on TR or the Website; (b) protect and defend the rights or property of TR; and (c) act under exigent circumstances to protect the personal safety of users of translatedright.com, or the general public.

We may disclose your personal information to third parties: (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and (b) if translatedright.com or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

Cookies

The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Cookies on the Website may be used to ensure a smooth user experience, perform analytics, and for showing relevant advertisements. Please note that third parties (such as analytics software) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. The Website uses Google Analytics. Please refer to http://www.google.com/policies/privacy/partners to find out more about how Google uses data when you use our website and how to control the information sent to Google.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to access all or parts of our Website or to fully experience the interactive features of the TR services or websites you visit.

Security Of Your Personal Information

We strive to maintain the safety of your Personal Information. Any payment transactions will be encrypted using SSL technology. Unfortunately, no internet-based service is completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Access to, Updating, and Non-Use of Your Personal Information

Subject to the exceptions referred to in section 21(2) of PDPA, you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to policy@translatedright.com. We may make a small charge for this service.

We want to ensure that your Personal Information is accurate and up to date. If any of the information that you have provided to TR changes, for example if you change your email address, name or contact number, please let us know the correct details by sending an email to policy@translatedright.com. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

You have the right to ask us not to collect, use, process, or disclose your Personal Information in any of the manner described herein. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes. You can give us notice of your intention to halt the collection, use, processing, or disclosure of your Personal Information at any time by contacting us at admin@translatedright.com.

Your rights and your personal data (EU & US Residents)

If you are an EU citizen or resident, your rights under the GDPR include the following (unless subject to an exemption):

• The right to request a copy of your personal data which Translated Right holds about you (for European or United Kingdom residents)
• The right to know the categories and purposes of personal data that we collect about you (for California residents)
• The right to request that Translated Right corrects any personal data if it is found to be inaccurate or out of date (for European or United Kingdom residents)
• The right to request your personal data is erased where it is no longer legally necessary for Translated Right to retain such data (for European, United Kingdom and California residents)
• The right to withdraw your consent to the processing at any time (for European or United Kingdom residents)
• The right to request that Translated Right provide you, as the data subject, with your personal data and where possible, to transmit that data directly to another data controller (for European, United Kingdom or California residents)
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing (for European or United Kingdom residents)
• The right to lodge a complaint with governmental agencies or Data Protection Authorities as provided for in the GDPR (for European or United Kingdom residents).
• To exercise your rights to data rectification, erasure, portability, access and/or restricted processing, please email policy@translatedright.com.

Links to Other Websites

Our Website may contain links to other websites. This Privacy Policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes

TR will occasionally update this Privacy Policy to reflect customer feedback. TR encourages you to periodically review this Privacy Policy to be informed of how TR is protecting your information.

Contact Information

Translated Right welcomes your comments regarding this Privacy Policy. If you believe that translatedright.com has not adhered to this Privacy Policy, please contact us at policy@translatedright.com.